Introduction
Smart Online Health (“we”, “our”, “us”) respects your privacy. This policy explains what information we collect when you use our website, how we use it and the choices you have. By using our website, you agree to the practices described here.
Information We Collect
We may collect the following types of information:
- Information you give us: such as your name, email address, phone number and the message you send through our contact form.
- Newsletter details: your name, email address and topic preferences when you subscribe.
- Technical information: such as browser type, device type and pages visited, collected through cookies and similar technologies.
How We Use Your Information
We use your information to respond to your enquiries, provide the services you request, send newsletters you have chosen to receive, improve our website and content, and keep our website safe and secure.
Cookies
Our website may use cookies to remember your preferences and understand how visitors use our pages. You can control or delete cookies through your browser settings, although some parts of the website may work differently as a result.
Sharing of Information
We do not sell your personal information. We may share it only with trusted service providers who help us run our website and communications, when required by law, or when you have given us permission. These providers are expected to protect your information.
Data Security
We take reasonable steps to protect your information from loss, misuse and unauthorised access. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your Choices and Rights
You may ask us to access, correct or delete the personal information we hold about you. You can unsubscribe from our newsletter at any time using our Unsubscribe page or the link in our emails.
Health Information
Please avoid sharing sensitive medical details through our website forms. Our website content is for general guidance only and is not a substitute for professional medical advice, diagnosis or treatment.
Children’s Privacy
Our website is intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will remove it.
Changes to This Policy
We may update this policy from time to time. When we do, the updated version will be posted on this page. We encourage you to review it occasionally.
Contact Us
If you have questions about this policy, please email us at contact@smartonlinehealth.com or visit our Contact page.